Player Complaint

Should you wish to make a complaint regarding Chances.pe’s services, as a first step you should, as soon as reasonably practical, contact our customer services team through our 'Contact Us' form, or by emailing [email protected]. Your complaint will be escalated as necessary within our customer services team until a resolution is reached.

If you remain unhappy with any solution or resolution offered by us, please contact our license issuer, Curaçao eGaming through the File a Complaint section. The decision of Curaçao eGaming will be final so long as the full facts are presented by all parties concerned.

Email Us:

[email protected]